Blog

Working Life from Purpose and Not Emotions: “Ma’am, You’ve Got a Flat Tire”

By Jocelyne Durand

By Jocelyne Durand (An excerpt from my upcoming book, From Fear to Freedom: Triumphing Over Abuse and Difficult Relationships) I had parked in a parking lot in downtown Ottawa. I sprang from the car, briefcase in hand, in a hurry to get to my class. A man with a cap on his head sat in…

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The Pervasive Issue of Difficult Personalities

By Jocelyne Durand

“In order for there to be hope, we must educate and become proactive in resolving this heartbreaking issue.” – Jocelyne Durand  The problem of dealing with difficult and abrasive personalities is pervasive and growing. In order for there to be hope, we must educate and inform and become more proactive in resolving this heartbreaking issue.…

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Seduced into Becoming a Prisoner of an Abusive Relationship

By Jocelyne Durand

In my early life, I had unknowingly been seduced into becoming a prisoner of an abusive relationship and had lost my physical, financial and emotional freedom in the process.  And yes, I actually later returned to this man, just like many women do after being under the spell of a dark attraction. When I eventually rewon…

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You Can’t Spot What You’re Not Aware Of! Five High Conflict Personality Disorders

By Jocelyne Durand

In his excellent book It’s All Your Fault at Work (2015), Bill Eddy refers to five high conflict personality types that will most often show up in workplace disputes. Since you can’t evade them in the workplace, being aware of how they manifest allows you to appropriately react to them and find constructive ways to deal with…

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Coming Out of the Victim Consciousness

By Jocelyne Durand

Acting as if… My client Catherine was going through heartache. She had recently broken up with her boyfriend, and he was about to fly off to an island in the sun. She had only a few paltry savings, a car that was about to conk out and a meagre income, which meant she could not…

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My Inspiration for Working in the Field of Difficult Behaviors

By Jocelyne Durand

My training as an expert in dealing with difficult behaviors was perhaps originally inspired early in my own childhood. At the age of two, I proudly sang a song for my mother that I had practiced for days. It was my sacred gift. But my mother had deep insecurities and my little presentation pushed her…

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What Defines an Abrasive Leader?

By Jocelyne Durand

The expression “abrasive leader” is very important in the workplace. Often some of the most gifted individuals are extremely difficult to work with but because of their talent, companies want to keep them, if at all possible. The term abrasive leader “refers to any individual charged with authority, formal or informal, whose interpersonal style causes…

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From Fear to Freedom: Triumphing Over Abuse and Difficult Relationships

By Jocelyne Durand

“As soon as my feet touched the ground, I snatched up the garbage bag and raced toward the road. I knew that every second counted.” –Jocelyne Durand This scene is worthy of the best thrillers. I made the mistake of telling my partner, Terry that a friend at work had gone to Spain to study…

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